Lifetime Guarantee
What services are included in our Lifetime Guarantee?
We want you to cherish your LuvMyJewelry purchase for a lifetime.
Our jewelry is made in high quality 925 Sterling Silver, 14K Vermeil and 14K gold. We only use natural, genuine diamonds and premium quality semi-precious gemstones across our line.
We stand behind our quality and craftsmanship, offering a list of repair services for our fine jewelry pieces.
| Category | Services |
|---|---|
| Rings* | 1. Ring resizing up/down 2. Ring reshaping |
| Necklaces & Chains | 1. Fix or replace a broken jump ring 2. Chain repair/ soldering |
| Earrings | 1. Earring post soldering |
| Stones & Setting | 1. Diamond setting service** 2. Gemstone replacement service** |
| Restoration | 1. Rhodium / Vermeil plating** |
*If a ring has a full pattern of stones all, or most, of the way around, it generally cannot be resized.
**Diamond setting, gemstone replacement & rhodium / vermeil plating services will be subject to a nominal fee. We will quote a price before proceeding with your repair.
Feel free to email us at customercare@luvmyjewelry.com or give us a call at 1-833-LMJ-4LMJ (1-833-565-4565) if you have any questions.